About LTV Labs
LTV Labs stands for Lifetime Client Value.
We treat your buyers as long-term clients, not transactions. Because the math is unforgiving: a client who orders twice is worth ten times one who orders once — and the difference is almost never the product.
LTV Labs exists to find that gap in your business and close it. We start with a written revenue diagnostic, then deploy the platform that acts on it: WhatsApp, AI, e-commerce sync, pacing, attribution — one system, one source of truth, one set of numbers we both watch.
What we build
Revenue diagnostics
A written audit of your client cohorts, churn pattern, and channel mix. Where the money is leaking — and exactly how much is recoverable.
A retention platform
WhatsApp inbox, AI agent, broadcasts, e-commerce sync, pacing engine, attribution. Everything you need to act on the diagnostic, in one system.
Ongoing optimization
We don't hand you a dashboard and disappear. Monthly reviews on the numbers, dial-turning, and the next batch of experiments.
How we work
Security-first
Every client's API credentials are encrypted at rest with AES-256-GCM. Row-level security keeps tenant data isolated at the database layer — not just the application.
POPIA-aware
Opt-in and opt-out are honoured globally per client. Audit logs track who changed what. Customer data is stored in-region.
Hands-on engagement
Onboarding is a working session — we set up integrations live, draft your AI persona with you, and stay on call for the first month.
Want to see your numbers?
The fastest way to know if LTV Labs is a fit is a revenue audit. Get in touch and we'll walk you through what we'd look at first.
Curious how much revenue you're leaving on the table?
The first step is a free revenue audit. We look at your client data, churn pattern, and channel mix — and come back with a written diagnostic plus a realistic uplift estimate.